The Circle Psychics Review
Psychic Readings Available
- Tarot readings
- Dream Interpretation
- Relationship readings
- Angel Reading
- New Age Spirituality
- Mind Body Spirit
- Love advice
- Psychic Readings
- Past Life
Pros and Cons
- Introductory readings starting at £2.90 for ten minutes (0.29 per minute).
- A wide variety of psychics.
- Satisfaction Guarantee
- Clear instructions
- Low prices as standard.
- Option to pay through your telephone bill.
- Psychics available 24/7.
- Talk and chat options available.
- No option for video or email readings.
- Website appears dated.
- Poor reputation
The Circle Psychics Review: Do They Have What It Takes To Keep You Returning For More?
The Circle Psychics claim that they have the best psychics, they say that this is possible because of their industry leading screening process. However, this is a claim that most psychic sites make and because the psychics are the main attraction, you won’t be returning for more if they don’t get this right.
Despite this, The Circle does claim to pay attention to screening their psychics and also to help you to reduce the risk when enjoying a reading. They also provide psychics for a low cost all of the time. The cost only £1.50 per minute as standard which is very reasonable compared to other sites.
Just based on the above it’s easy to see that The Circle Psychics seem to have what it takes to keep their customers returning which is excellent. However, it doesn’t match the claims that many of their customers have made – many unfavorable.
Below you’ll find more information about the finer details concerning The Circle Psychics, but if you have a burning question that you need answering now, we recommend that you use an alternative psychic provider, such as Kasamba. These guys really do provide the services they advertise.
Can I Trust The Circle Psychics?
At first glance, it seems as though you can trust The Circle Psychics and on paper, you can. However, there have been many claims from their customers who have had extra charges made to their accounts, experienced rude and unprofessional psychics, and found that the customer service responses were also rude, unhelpful and less than satisfactory.
Which is not great by any means.
Weighing up what The Circle claims versus what their customers seem to be saying about their services, we would question whether you can trust their customer service efforts. We are not saying that they are not screening their psychics, but it seems as though behind the scenes the company ethos, morale, systems and processes and customer service all leave a lot to be desired.
There are plenty of other psychic service providers such as Psychic Source who really go to town with morale and customer service.
The Circle Psychics site is secure, and they say it is strictly maintained, as you’d expect from any professional website to be. But with any site that holds your payment details (which they will do if you participate in a reading), it’s always important to use a secure password and a different one to other sites you use.
This is not because of the security risk of this site, but to protect you in the case that any site that you use is ever hacked, it reduces the problem. Given feedback from customers, however, we are not sure whether we can trust that The Circle really does what it says it does.
If you want to enhance your security, choose to pay via your telephone bill, and you won’t even have to register your card details!
While everything that you expect to see on a psychic site is available and reasonably easy to find, The Circle Psychics site is not as easy to navigate and does look dated by comparison to many of their competitors.
In addition, you can’t browse the website or psychic readers without registering all of your details except for your card details.
We don’t appreciate sites that lock out browsers before they’ve registered, this practica always makes it seem as though such sites always have something to hide. The Circle Psychics’ website does this. It’s also not lost on us that if you have to log in to register, then a company can blacklist your name. This then prevents you from browsing their site or logging back in in the future. This means that if you complain, or fall out with The Circle Psychics, they could just revoke your access whenever they choose.
It’s a little too controlling from our perspective and a dated approach. It’s not like we are trying to access discounted sales on a membership site or anything and to be frank, sites like those often show their wares to the browser too.
It really does make us question what The Circle Psychics are hiding.
As we’ve already mentioned, The Circle Psychics provides all of the information you require to get started with them. This includes information to help you make the most of your reading and clear instructions on the following. How to contact a psychic, what methods of contact and payment you can use and how to contact customer service which covers the basics.
Whether they stand by what they say though is questionable.
There are many ways to lower any risk when booking a reading. The Circle psychics claims to provide all of the classic features that you’d expect with a trustworthy site.
- Real-time reviews for each psychic from the psychics’ clients.
- Satisfaction Guarantees.
- An easy to contact the customer service department.
- Psychic monitoring for professionalism and integrity.
- Stringent Screening process before the psychic is allowed to read on the site.
However, we are questioning almost all of these features.
We can’t prove this but the number of complaints made about The Circle Psychics makes us question whether they remove negative reviews?
With any guarantee from any psychic providers, they reserve their rights to discretion. This means they often have a few conditions that you have to meet to make your claims. Given the feedback on The Circle’s customer service department from customers, we doubt that they payout frequently, if at all.
Easy To Contact Customer Service Department
Easy to contact they may be, although that’s not been the case for all customers by all accounts. Friendly, welcoming, accommodating and customer-focused customer service is probably going to be a stretch – a big one (according to our research).
Psychic Monitoring for professionalism and integrity
The Satisfaction Guarantee
The Circle Psychics claim that their readers go through a rigorous test period before they make it as a live psychic on their site. They claim that over 90% of applicants are turned down because they do not meet their standards, which makes them confident that you will be satisfied with your call.
But if you are not satisfied, you should terminate your call within five minutes and contact customer service using the freephone number you will have called initially. The Circle will then either connect you to another reader or refund your money.
This is what you need to be aware of:
Calls longer than 5 minutes are not valid.
- You must contact The Circle within 60 minutes of terminating your original reading.
- Money back guarantee applies to a credit card call that has been connected to the reader for a maximum of 5 minutes.
- There is no information about what happens with a phone bill reading.
- There is a limit of 5 refunds per person.
- All requests must be made through the freephone number and are subject to verification.
It’s important to remember that The Circle Psychics claim to monitor all psychic – client contact. So, if you genuinely have had a poor reading, they make it seem as though they’d be likely to refund you appropriately and fairly.
But what they deem appropriate and fair might not be appropriate or fair at all … we are just keeping it real!
The Circle Psychics also provide lots of information on how you can make sure you have a good reading which is useful and worth reading.
This sounds like a good satisfaction guarantee, although not quite as good as some we have seen. We’re also not sure whether The Circle psychics really stand by their promises here given the complaints we’ve seen from their customers.
The Pricing Structure
The pricing structure for The Circle Psychics is simple. There’s an introductory offer equivalent to 0.29p per minute for a ten-minute reading. Then the cost changes to £1.50 per minute for any psychic on their site, which is extremely competitive.
The Customer Service
It seems to be easy to call The Circle’s customer service; there’s an email button, chat facility and you can call the free phone number. All of this is very reassuring but how long they take to reply and how nicely they speak to you might be a different ball game. Their customers claim that the support from customer service is substandard.
Who is The Circle Psychics?
Established in 1997, The Circle Psychics have been providing readings for many years. They provide telephone and chat readings on a wide range of topics and styles. Plus they also provide interesting and informative articles about related topics. However, you have to hand over all of your vital stats in order to access these articles.
What Makes The Circle Psychics Stand Out?
The Circle Psychics might seem humble, at least when you take a look at their website, but there are some good things that you should know about them.
- You can get an introductory reading for as little as $0.29 per minute.
- Standard pricing is only $1.50 per minute.
- All of the standard features that you’d expect from a psychic site such as favorite buttons, real-time reviews, and lots of interesting articles.
What We Don’t Like About The Circle Psychics
- Their reputation for poor customer service.
- Reported attitudes of the psychics and customer service department.
What Types Of Readings Can I Get From The Circle Psychics Psychics?
The Circle Psychics offers a variety of readings, and their website clearly explains in great detail the types of readings you can enjoy. Plus, you can find out more by reading their psychics’ profiles.
Each psychic’s profile shows detailed information laid out in a way that makes it easy to quickly pick out key features you might enjoy.
The Circle Psychics appears to be ticking a lot of boxes if you read the gloss on their website. They do have a wide choice of psychics available and a variety of different psychic-related disciplines.
Their prices are exceptionally fair but the features and functions on their website are dated. What’s more, we have seen far too many complaints about the lack of care when you have a problem and you need to contact customer service, not to mention the attitude of the psychics toward the customers.
While we feel that The Circle offers excellent prices and a wide variety of services, we won’t be recommending them today. If they could work to change the company ethos and begin to work better with their customers then maybe we’d reconsider. The problem is, when trust is broken it can take a long time to rebuild.
Frankly, there are better psychic providers out there.
So if you are looking for a great reading with friendly psychics, customer service and a backup that you can trust then check out our recommended sites below. They all passed with flying colors!